1. Introduction

EB Digital LLC (“EB Digital,” “we,” “us,” or “our”) operates the website www.ebdig.com and provides digital marketing services including pay-per-click (PPC) management, social media advertising, content development, search engine optimization, and related consulting services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or otherwise interact with us. By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide to us, including:

• Contact information — name, email address, phone number, and business name submitted through contact forms, email inquiries, or phone calls.
• Payment and billing information — billing address, payment card details, or other financial information necessary to process payments for our services. Payment processing is handled by secure third-party payment processors; we do not store full payment card numbers on our systems.
• Client onboarding information — business details, advertising account credentials or access permissions, brand assets, and other information provided during the course of our professional engagement.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device and browser information — IP address, browser type and version, operating system, device type, and screen resolution.
• Usage data — pages visited, time spent on pages, referring URLs, click patterns, and other interactions with our website.
• Cookies and similar technologies — as described in Section 4 below.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our digital marketing services.
• To respond to inquiries and communicate with you about our services.
• To process payments and manage billing.
• To set up and manage advertising accounts and campaigns on your behalf.
• To analyze website usage and improve the functionality, content, and user experience of our website.
• To send periodic emails related to our services, including project updates and industry insights, where you have opted in or where permitted by law.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand how visitors interact with our website.

Types of Cookies We Use

• Essential cookies — necessary for the basic functionality of our website, such as session management and security.
• Analytics cookies — help us understand how visitors use our site by collecting information such as pages visited and time on site (e.g., Google Analytics).
• Advertising/marketing cookies — used to deliver relevant advertisements and track campaign performance (e.g., Meta Pixel).

Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or manage your cookie preferences. You may update your preferences at any time through the cookie settings available on our website. You may also control cookies through your browser settings; however, disabling certain cookies may affect the functionality of our website.

5. Third-Party Services

We use the following third-party services that may collect information from visitors to our website:

• Google Analytics — collects anonymized usage data to help us analyze website traffic and user behavior. For more information, see Google’s Privacy Policy. You can opt out via the Google Analytics Opt-Out Browser Add-On.
• Meta (Facebook) Pixel — tracks conversions and website activity to support advertising efforts on the Meta platform. For more information, see Meta’s Privacy Policy.
• Email marketing and CRM tools — we use customer relationship management and email marketing platforms to manage client communications, send newsletters, and track engagement. These services may store your contact information on our behalf.

Each of these third-party services operates under its own privacy policy. We encourage you to review their respective policies for detailed information about their data practices.

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers — with trusted third-party vendors who assist us in operating our business (e.g., payment processors, email marketing platforms, cloud hosting providers), subject to confidentiality obligations.
• Advertising platforms — limited data may be shared with platforms such as Google and Meta in connection with advertising services we provide on your behalf or to analyze our own marketing performance.
• Legal requirements — when required by law, regulation, legal process, or enforceable governmental request.
• Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets, in which case your information may be transferred to the acquiring entity.
• With your consent — in any other circumstances where you have given us explicit permission to share your information.

7. Data Retention

We retain your personal information only for as long as is reasonably necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and the type of information:

• Client engagement data — retained for the duration of our business relationship and for a reasonable period afterward to address any follow-up matters or legal obligations.
• Contact form submissions — retained for as long as necessary to respond to your inquiry and for a reasonable period thereafter.
• Payment records — retained in accordance with applicable tax and accounting requirements.
• Website analytics data — retained in accordance with the third-party provider’s retention settings and policies.

When personal information is no longer needed, we will securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (SSL/TLS), secure access controls, and regular review of our security practices.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• Right to know — request information about the categories and specific pieces of personal information we have collected about you.
• Right to access — request a copy of the personal information we hold about you.
• Right to correct — request correction of inaccurate personal information.
• Right to delete — request deletion of your personal information, subject to certain legal exceptions.
• Right to opt out — opt out of the sale or sharing of your personal information for targeted advertising purposes.
• Right to non-discrimination — exercise your privacy rights without receiving discriminatory treatment from us.

To exercise any of these rights, please contact us at scott@ebdig.com. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

10. Additional Rights for California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). In addition to the rights listed in Section 9, California residents may:

• Request disclosure of the categories of personal information collected, the purposes for collection, and the categories of third parties with whom information is shared.
• Opt out of the “sale” or “sharing” of personal information as defined under the CCPA/CPRA. We do not sell personal information. To the extent that our use of advertising cookies (such as the Meta Pixel) may constitute “sharing” under the CCPA, you may opt out through our cookie consent preferences or by contacting us.
• Designate an authorized agent to make requests on your behalf.

To exercise your California privacy rights, please contact us at scott@ebdig.com.

11. Do Not Track Signals

Some web browsers transmit “Do Not Track” (DNT) signals. There is currently no universally accepted standard for how companies should respond to DNT signals. At this time, our website does not respond to DNT signals. However, you may manage your cookie and tracking preferences through our cookie consent settings or your browser settings.

12. Children’s Privacy

Our website and services are not directed to individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us at scott@ebdig.com.

13. Links to External Sites

Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of any website you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Effective Date” at the top of this page and, where appropriate, provide additional notice (such as a website banner or email notification). We encourage you to review this page periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: